General Information
Before you dive into the gaming experience at our website, it’s crucial to take a moment and go through the Terms and Conditions outlined below. Your registration of a Player Account on www.bohocasino.com implies your understanding and acceptance of these Terms and Conditions.
The website, referred to as “Casino,” “Website,” “Company,” “We,” “Us,” and “Our,” is owned and operated by Hollycorn N.V., a company registered in Curaçao under registration number 144359, and its registered address is Heelsumstraat 51 E-Commerce Park, Curaçao. Additionally, it is associated with its wholly-owned subsidiary, Libergos Limited, registered in Cyprus under registration number ΗΕ 371971, and having its registered address at Boumpoulinas, 1-3, BOUBOULINA BUILDING, Flat/Office 42, 1060, Nicosia, Cyprus. Hollycorn N.V. has obtained a license and operates under the regulation of Antillephone N.V. (license no. 8048/JAZ2019-015).
Players bear the responsibility of understanding and adhering to the laws and regulations pertaining to online gambling in their respective jurisdictions.
Translations provided on the Casino’s website are for guidance and may contain errors. The main language used at the casino is English. In cases of disputes or ambiguity, the Casino consistently refers to the Official English version of the Terms and Conditions. Any translation errors identified on the casino’s website are interpreted in the best interest of the Casino.
Use of Service
To ensure fairness and integrity, each player is allowed only one (1) personal account. The Casino retains the right to, at its discretion, terminate multiple Player Accounts created by a single player, with potential voiding of payouts. It is strictly forbidden to grant access to the Player Account to any third party, including minors.
Any returns, winnings, or bonuses acquired during the period of activity of a Duplicate Account may be reclaimed by the Casino. Players are obligated to return any funds withdrawn from the Duplicate Account upon request.
Make sure to use the website for personal purposes only, avoiding any commercial exploitation.
Keep your information updated on the platform.
As part of the Know Your Customer (KYC) procedure, we may make a phone call to the number provided in your user account. Withdrawals may be postponed until the account is fully verified. Efforts will be made to contact you regarding fund withdrawals. Failure to respond within two (2) weeks from the withdrawal request may result in the account being locked due to incomplete KYC procedures.
Deposit and Withdrawal of Funds
For inquiries about the most suitable payment methods for your country of residence, contact our support team at [email protected].
Please be mindful that utilizing third-party payments is strictly prohibited. When making deposits, ensure they are initiated exclusively from a bank account, bank cards, e-wallets, or other payment methods registered in your name. Any violation of this condition, identified during security checks, will result in the confiscation of winnings, and the original deposit will be returned to the owner of the payment account. The Company disclaims responsibility for any funds lost when deposited from third-party accounts.
Kindly note that the minimum deposit required is 20 AUD or its equivalent, and the maximum deposit amount is subject to the chosen payment method, as specified during the selection process.
Additionally, it’s important to understand that deposit limits cannot be enforced on transactions made through the CoinsPaid payment system due to the distinctive nature of cryptocurrencies. If you wish to impose limits on your casino gambling, please use any other available option.
Withdrawal
The minimum withdrawal amount is AUD 30 or an equivalent, and the maximum withdrawal amount depends on the selected payment method. If the requested amount exceeds a specific payment system’s limit, withdrawals will be processed in instalments.
The Casino reserves the right to verify your identity before processing payouts and may hold refunds or withdrawals during this verification period. Providing false or incomplete personal data may lead to withdrawal refusal and Player Account termination, with notification sent via email. The Casino may report player actions to relevant regulatory bodies.
The Website supports payouts via Original Credit Transfer (OCT) from Visa and Payment Transfer from Mastercard, with additional requirements such as the card not being corporate and being issued in a supported country.
Please take note that Visa transactions are unsupported in various countries, including the USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, and Singapore. Meanwhile, Mastercard transactions are limited to specific countries such as Andorra, Austria, Belgium, and others.
The internal operating currency is the Euro. Transactions in other currencies may result in slightly higher deductions due to currency conversions by banks or the Casino’s payment system.
Bank Transfer payouts are typically processed within five to seven (5-7) banking days, but USD payouts via Bank Transfer are not available.
Withdrawals via bank transfers may incur additional charges by intermediary banks, typically limited to the equivalent of AUD 24.
The maximum withdrawal amount is AUD 7,500 per week and AUD 30,000 per month unless otherwise specified in specific promotion Terms and conditions. Exceptions may be considered for players with higher VIP levels, at the Casino’s discretion.
Wins exceeding AUD 30,000 may be paid out in monthly instalments of up to AUD 30,000 until the full amount is settled.
The currency equivalent for the cashout limit is 1 EUR/USD = CAD 1.5 / AUD 1.5 / NZD 1.5 / NOK 10 / BRL 5 / BTC 0.00005 / BCH 0.01 / DOG 15 / LTC 0.02 / USDT 1 / ETH 0.00075 / XRP 2.
Progressive jackpot winnings will be paid out in full.
Casino functions independently and is not a financial institution. As a result, accounts do not accrue interest, and there are no services provided for conversion or exchange at any time.
Anti-fraud Policy
The company maintains a robust anti-fraud policy, utilizing various tools and techniques to detect and prevent fraudulent activities. If a player is suspected of participating in fraudulent actions, including but not limited to:
- Playing with other players in any form of collusion.
- Developing strategies to unfairly gain winnings.
- Engaging in fraudulent activities against other online casinos or payment providers.
- Initiating chargeback transactions with a credit card or denying certain payments made.
- Creating two or more accounts.
- Engaging in other forms of cheating.
In case, a player experiences bankruptcy in their country of residence, the Company holds the authority to terminate the Player’s Account, suspend, and/or cancel all payouts to the player. This decision rests entirely with the Company, and the player will not receive notification or information regarding the reasons for such actions. Additionally, the Company may have an obligation to inform relevant regulatory bodies about any fraudulent actions undertaken by the player.
In case of a chargeback at the account, the casino reserves the right to:
- Charge the player an amount equivalent to the player’s available balance funds to compensate for damages and expenses incurred due to the chargeback.
- Pursue additional damages and financial losses from the player by reaching out through one of the contact methods provided during the registration process (e.g., phone, email, etc.).
- Take action against any player found creating more than one account to exploit casino promotions.
- Close the player’s personal account and/or forfeit any and all winnings acquired as a result of such actions or attempts.
The Casino maintains a zero-tolerance policy towards advantage play. Any player attempting to exploit casino welcome offers or other promotions agrees that the Company reserves the right to void bonuses and any winnings derived from such bonuses for the following reasons:
The following actions are strictly prohibited:
- Use of stolen cards.
- Chargebacks.
- Creating more than one account to exploit casino promotions.
- Providing incorrect registration data.
- Using forged documents.
- Deliberate actions aimed at damaging the reputation of the Casino.
The Casino reserves the right to close your Player Account and refund the amount in your account balance, after deducting relevant withdrawal charges, at the Casino’s absolute discretion and without any obligation to provide a reason or give prior notice.
To verify a player’s account, casino management requires documents (ID, payment systems, utility bills, etc.) in either the Latin or Cyrillic alphabet. If a player is unable to provide documents in the specified alphabet, the casino reserves the right to request video verification where the player showcases their documents.
The Casino retains the right to withhold payments if there is suspicion or evidence of manipulation of the casino system. Users attempting to manipulate the casino system may face criminal charges, and the Casino holds the right to terminate or modify games on the Website.
In case you notice any potential errors or incompleteness in the software, it is expected that you refrain from exploiting them and promptly report the issues to the Casino. Failure to fulfil this obligation grants the Casino the right to seek full compensation for all costs associated with the error or incompleteness, including related expenses and the lack of notification.
Keep in mind that if you request a withdrawal and the total bets made since the last deposit are less than three (3) times the deposit size, the Casino may impose transaction processing costs for both deposits and withdrawals. This decision is entirely within the discretion of the Casino.
Also, not to forget, that the casino functions solely as a gaming platform and is not a financial institution. Consequently, your account won’t accrue any interest, and the casino doesn’t offer conversion or exchange services, including fiat-crypto exchange, at any time.
Access Restriction
You are prohibited from transferring or assigning any rights or claims arising from these Terms and Conditions, your use of the Website, or your engagement in the Games without obtaining explicit permission from the Casino. This rule is implemented to uphold fairness and is specified as a non-transferability clause by the law. It covers the transfer of any valuable assets, like ownership of accounts, winnings, deposits, bets, and associated rights or claims, whether they are legal, commercial, or otherwise. This restriction also includes activities such as encumbrance, pledging, assigning, trading, brokering, hypothecation, or gifting, whether in collaboration with a fiduciary or any other third party, company, individual, or entity in any way.