General Information
As controllers of your data, we adhere to legal obligations under gambling regulations, ensuring the responsible handling of player information for game participation and additional services. The comprehensive Privacy Policy on www.bohocasino.com (“Casino,” “Website,” “Company”) details the specifics of personal data collection, its intended purpose, and utilization. Operated by Hollycorn N.V. in Curacao, the platform is licensed by Antillephone N.V. (license number 8048/JAZ2019-015), showing our commitment to transparency.
If you have any questions or concerns about how we handle your data, feel free to contact our dedicated Data Protection Officer at [email protected].
By choosing to create a Player account, you’re confirming your acceptance of our Privacy Policy. If you disagree or prefer not to share certain personal information, we respect your decision and recommend avoiding the use of the website. It’s essential to understand that this Privacy Policy forms a mutual agreement between you and the Company. While we strive to keep you informed of any changes, we recommend checking regularly to stay updated. Your continued use of the Website indicates your ongoing acknowledgement and acceptance of the terms outlined in the Privacy Policy.
What Do We Collect?
We might ask for and handle various Personal Information, which can include but is not limited to:
a) Information provided on account registration forms, along with additional data submitted through the Website or email (such as first and last name, date of birth, email address, phone number);
b) Communications carried out through the Website, email, web chat, or other communication channels;
c) Complete transaction history related to the Player Account, whether executed on the Website(s) or through other communication means;
d) Information related to Website logins, such as traffic data, GeoIP location data, browser/device details, weblogs, activity logs, and other traffic-related data recorded in our system;
e) Documentation and verifications requested for account verification, deposit/withdrawal processing, and anti-fraud checks, which may include passport scans, payment slips, bank statements, etc.;
f) Participation in surveys or other customer assessments conducted periodically.
How Do We Use Collected Data?
We process the Personal Information collected from you to facilitate our services. In particular, we utilize your data for the following purposes:
a) Handling your bets and transactions, encompassing credit card and online payment system usage;
b) Offering gaming and related services as requested on our Website;
c) Providing customer support, aiding in account setup and management;
d) Conducting necessary verification checks for identification purposes;
e) Informing registered players about promotional offers or sharing promotional material from selected business partners, associates, and affiliates, contingent upon players’ explicit consent to receive such marketing content;
f) Fulfilling legal obligations, including adherence to anti-money laundering (AML) and combating the financing of terrorism (CFT) laws;
g) Monitoring and investigating transactions to prevent fraud, terms abuse, money laundering, and other illicit or irregular gaming activities;
h) Analyzing customer trends through market study assessments (participation in surveys is voluntary, and opting out is an option);
i) We engage in research and statistical analysis of aggregated data.
Releasing Data to Third Parties
We want to assure you that we don’t sell or rent your personal information to third parties. However, there are situations where we might disclose your data:
a) Legal Obligations: If required by law, regulation, or legal processes like subpoenas or warrants.
b) Security and Compliance: To regulatory or law enforcement agencies, ensuring the safety of the Company, its customers, or any third party.
c) Transaction Facilitation: When necessary, such as sharing data with payment processors (especially for banking card transactions processed by Paysafe) or meeting duties to licensing and regulatory authorities.
d) Safety Measures: In cases where disclosure is crucial for safety, fraud investigation, responding to government requests, or ensuring the well-being of the Company and players.
e) Marketing Services: Sharing with marketing service providers when needed for their tasks.
f) Player’s Consent: With your prior consent, we may disclose information to other third parties.
We employ third-party data processors for limited personal data processing, ensuring compliance with Data Protection Legislation. These processors assist with hosting, operating, marketing, analytics, improving websites, and sending email newsletters.
Our websites may include social media buttons governed by respective platform privacy policies. In case of business changes such as mergers or acquisitions, we will provide advance notification via email before any transfer of personal data takes place. Please note that our content might include links to third-party websites, each governed by its own privacy policies and data processing disclosures, for which we assume no responsibility.
Security
We want you to know that we take your privacy seriously when handling your personal information for your Player Account. We follow strict legal rules to protect your data and adhere to the highest business standards and regulations. Our commitment to secure services means we go the extra mile to keep your entrusted data safe.
If we need your permission to process personal data, you can withdraw that consent anytime. Your Player Account can only be accessed with your unique ID and password. For added security and to prevent unauthorized use, consider enabling two-factor authentication (2FA). It’s crucial to keep your login details confidential and take steps to ensure they stay private.